|During the email sync configuration on your mobile phone you come to the portion that requests the email address or username and the username or password isn't accepted please follow the directions below.|
Instructions were sent out to configure your Office 365 Mail account on a smart phone that shows you must enter firstname.lastname@example.org. This is incorrect and will cause the app on your phone to reject the password entries.
These directions were provided to us by NCOCC and the intended audience was for NCOCC staff. Please use email@example.com in place of @ncocc.net.
It is also recommended that iPhone/iPad and Android users try the official Outlook application versus using the built in Mail application. This is only a recommendation and entirely optional.
Created by: Steven Hammond
Modified on: Tue, 28 Aug, 2018 at 9:37 AM
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