FAQ

End of Year/Summer Break - What do you need to do?
MacBook and iPad should go home with you over summer break. If they do not please ensure you:      A. Have your current password memorized or noted some...
Thu, 7 May, 2020 at 2:19 PM
Adobe Reader Plugin not working correctly in Safari browser on macOS
If you encounter an error/warning message in Safari when attempting to display PDF documents please open Managed Software Center. When MSC is open browse to...
Mon, 13 Mar, 2017 at 11:13 AM
Stickers, decorations, and shell type cases
While the technology department does not have a policy on the use of stickers, decorations or hard shell cases on your staff mac please keep in mind of a fe...
Thu, 7 May, 2020 at 2:13 PM
My screen is dim after obscuring my FaceTime camera. What is going on?
If your MacBook has a dim or slightly less brighter display please check that you have not obscured the FaceTime(webcam) on the top of your MacBook Air'...
Tue, 5 May, 2020 at 4:31 PM
TigerPass?
Q: What is TigerPass? A: TigerPass is your Galion network login. It will allow you to authenticate(login) with the following devices or apps: Desktop or ...
Wed, 8 May, 2019 at 7:40 AM
Browser Plugins i.e. Flash and Java
Chrome versions 45 and newer will find that plugins using the NPAPI architecture i.e. Java are disabled. There is no workaround for Java on Chrome and users...
Tue, 21 Jan, 2020 at 2:49 PM
PDF Documents - I/0 Errors
An I/O error can mean several things including saving or opening a PDF document to flash or network drives with no space available or incorrect permissions....
Wed, 5 Dec, 2018 at 9:47 AM