FAQ

Adobe Reader Plugin not working correctly in Safari browser on macOS
If you encounter an error/warning message in Safari when attempting to display PDF documents please open Managed Software Center. When MSC is open browse to...
Mon, 13 Mar, 2017 at 11:13 AM
Stickers, decorations, and shell type cases
While the technology department does not have a policy on the use of stickers, decorations or hard shell cases on your staff mac please keep in mind of a fe...
Wed, 10 Jan, 2018 at 7:22 AM
Youtube Restricted Mode
Staff have unrestricted access to Youtube but if you're finding yourself placed in Restricted Mode here a few things to check: Are you logged in? On...
Wed, 10 Jan, 2018 at 7:26 AM
Printing black and white documents to a color copier? Follow these steps to ensure they print in the correct color mode.
All buildings as of 11/17 have one color copier located in the main office workroom. We do not automatically select black and white for you and thus your Pa...
Thu, 18 Jan, 2018 at 4:55 PM
Need more tech for your classroom? Come check out our selection!
The Technology Department has the following items(but not limited to) available for checkout: Apple SuperDrives (limited quantity) iPad tripod moun...
Thu, 18 Jan, 2018 at 2:49 PM
TigerPass?
Q: What is TigerPass? A: TigerPass is your Galion network login. It will allow you to authenticate(login) with the following devices or apps: Desktop or ...
Mon, 30 Apr, 2018 at 3:33 PM
Clever Touch display and iPads
To AirPlay or connect to a Clever Touch display you must install the app in the App Store or in Self Service. If you're installing from the App Store p...
Thu, 10 May, 2018 at 1:34 PM
Managed AppleID - Can it be used in the iBooks or App Store?
The long and the short of it is that, no a Managed AppleID cannot be used for any ecommerce applications or other services such as Apple Teacher. Apple'...
Thu, 10 May, 2018 at 1:53 PM
Browser Plugins i.e. Flash and Java
Chrome versions 45 and newer will find that plugins using the NPAPI architecture i.e. Java are disabled. There is no workaround for Java on Chrome and users...
Wed, 31 Oct, 2018 at 8:12 AM
PDF Documents - I/0 Errors
An I/O error can mean several things including saving or opening a PDF document to flash or network drives with no space available or incorrect permissions....
Wed, 5 Dec, 2018 at 9:47 AM